Privacy Policy

Our Commitment to Privacy

British Traditions Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peppy-dock.com and use our services.

Information We Collect

Information You Provide to Us

• Contact Information: Name, email address, phone number, and mailing address when you subscribe to our courses or contact us
• Course Preferences: Information about your interests in British traditions and cultural learning
• Communications: Messages, feedback, and other communications you send to us
• Newsletter Subscriptions: Email address and preferences for our cultural insights newsletter

Information Automatically Collected

• Usage Data: Pages visited, time spent on our site, and browsing patterns
• Device Information: Browser type, operating system, and device characteristics
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: As described in our Cookie Policy

How We Use Your Information

We use your personal information for the following purposes:

Course Services

• Providing access to our British traditions courses and educational content
• Communicating about course enrollment, schedules, and updates
• Customizing your learning experience based on your interests
• Issuing certificates of completion

Communication

• Responding to your inquiries and providing customer support
• Sending newsletters and cultural insights (with your consent)
• Notifying you about new courses, events, and updates
• Administrative communications about our services

Website Improvement

• Analyzing website usage to improve user experience
• Conducting research and analytics to enhance our services
• Ensuring website security and preventing fraud
• Complying with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

• Consent: When you provide consent for specific processing activities
• Contract: To perform our contractual obligations when you enroll in courses
• Legitimate Interests: To improve our services and communicate about relevant offerings
• Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and communication services
• Payment processing (if applicable)
• Analytics and website optimization

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting and backup procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

Communication Preferences

• Unsubscribe from marketing emails using the link provided
• Update your communication preferences by contacting us
• Opt-out of non-essential cookies through our cookie banner

Exercising Your Rights

To exercise any of these rights, please contact us at:

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of information:

• Course Records: Maintained for 7 years after completion
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained for 2 years
• Customer Support: Retained for 3 years after resolution

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or website notice
• Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Supervisory Authority

If you are located in the European Economic Area and have concerns about our processing of your personal data that we have not addressed satisfactorily, you have the right to lodge a complaint with your local data protection supervisory authority.

For UK residents, the relevant authority is the Information Commissioner's Office (ICO): ico.org.uk